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Stuart Bull is a very caring and professional individual who gets my orders to me in Hong Kong in an efficient and cost effective manner. He's extremely helpful and knowledgeable and I've been offered and unsold cigars on a number of occasions over the past few years that I hadn't intended to buy but when I did I was very impressed with his suggestions. Stuart is a great asset to Smoke Inn in my opinion and I know a thing or two about service. I manage a luxury five star hotel in Hong Kong!

Richard Alan Hatter

I've used multiple online smoke shops over the years. Smokeinn is by far the best. I live in Texas. It's freaking hot in the summer. The super fast shipping and great packaging allows me to get my sticks fresh and enjoy. I learned about this place from Cigar Obsession YouTube channel.

John K. Harris

I would like to thank john for going above and beyond customer service.he has been very helpful,I would like to deal everytime I call in for an order. Thanks john.

Mike ilardi

Fantastic customer service all around! My sticks were sent in an incredibly high quality bag and the shipping was supper fast. I had an issue with one stick in my order and the issue was resolved in a timely manner. I will definitely order from Smoke Inn again.

Daniel Poole

You guys are the best.
Courteous & prompt service
Keep it up! Love those specials.

Mike & Pam Reed

Great customer service - We are their most Tuesdays with the FCC, great customer service, they go they extra mile - knowledgeable and super friendly!

thomas souza
(boca raton)

Biggest selection anywhere. Unmatched service. Treated like gold.
Thank you so much! AAA


One Happy BOTL

(Georgetown, TX)

Now that’s what I call customer service! Just placed an order and saw I swapped the billing an shipping address, called them, quick pick up on their end. And then they handled the issues automatically as they were prepping my order. Can’t rave about this coming enough!

Elias Propes
(Whittier, CA)

Oh Dang! I believe I've just found my new favorite online cigar shop. Prices are excellent, processing times are fast, packaging is the best I've seen, and product arrives fresh & flawless. I really get a feeling that the staff at Smoke Inn care and go above and beyond to please their patrons. I'm hooked and unless someone tells me that Smoke Inn is owned by one of the other major online retailers; I will be making all my online cigar purchases "national" with Smoke Inn if you get what I'm saying. I've tried the rest and found the best. Thanks Smoke Inn and keep doing what you're doing! Brian Omaha, NE

(Gretna, NE)

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