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I'm just another one of Abe's happy minions. But the service is really good and they are always so good to deal with. Honest and great service. What else can I say?

Jeff Lackman
06-18-2013

The best customer service around! I just started ordering online and I've ordered cigars from many different sites. Smoke Inn is by far the best. They are the only ones that put humi packs in your order and they are packaged with care. I love digging through all the peanuts to find my order. Today I even found a few freebies in in there! And the hand written note, awesome! Thank you Smoke Inn! I'll definitely be ordering from you guys more often!

Sean
06-18-2013

Received my first order today, by far the best in the industry. I belong to two cigar of the month clubs and they dont take the care that smoke inn provided. Plus humidi packs at shipping to make sure your cigars are ready when you get them. They are now my first stop shop when ordering cigars!!!!

ismael
06-12-2013

Received my first order from Smoke Inn this week. Bar none the best customer service I've experienced in a long time. A hand written note in the box? Who does that anymore? You guys set the bar pretty high.

Jason Lane
06-12-2013

Just made my first online purchase with Smoke Inn as I have always been hesitant about doing so other than my B&M store. Let me say that I was thoroughly impressed with the timeliness, care in shipping, and personal note saying thanks. That impresses me alot. Then I open my beautiful package and must say that the Herrera Estella was wonderful, lit up smoothly, burned evenly, tasted great. A very enjoyable smoke and have already ordered more. Thanks guys and look forward to doing more business with you!



Brandon Meyer
06-10-2013

I recently made my first on-line purchase of cigars from Smoke Inn, and the customer service was "OUTSTANDING!!" Not only did I receive my shipment of cigars within a few days of ordering, but I also received a personally hand-written thank you note, as well as a really cool, high quality Smoke Inn hat. What an awesome, unexpected bonus! I have to say that it's so nice to see Smoke Inn really understand the importance of excellent customer service standards and not only meet but far exceed my expectations. I will be making all my cigar purchases from Smoke Inn, and recommend all of my cigar smoking friends do the same!! I highly recommend Smoke Inn for all of your cigar needs!

Rick Eisenhuth
06-09-2013

Hi, Just got my Cigar Obsession sampler pack, and I have to say I'm delighted and impressed. This was the first time I ordered from you guys, and the actual first time I had a sampler sent in a cardboard box package. They came in completely good and undamaged, and I appreciated that you packed them with humidity packs (another first). After a mildly hectic day at work, I immediately opened it and smoked the Alec Bradley Maxx Culture down to less than an inch, and I'm going to order a box of these soon from you. It's very tough to keep my humidor around 70% up here in Washington State (despite the rain, this climate can be very dry, humidity speaking), so after getting these it makes me want to move down to Florida even more. Thanks for the ball-cap! I enthusiastically look forward to sending you more business! Gratefully and Sincerely, Mike Glanville

Mike
06-06-2013

From the handwritten thank you note, to the free Smoke Inn cap, to quick shipping, not to mention the lowest price on the internet for the cigars, Smoke Inn has my vote for the best cigar retailer on the internet. I will be placing all my future orders with Smoke Inn!

Holly
06-06-2013

The team in the shipping department is GReat !! I goofed up and placed a wrong address on my order. I notifed your shipping team the next day and they were able to get my order from the USPS and send it to the proper address. THANKS !!

Bruce D. Beebe
06-06-2013


I thought I had had been dealing with some of the best
cigar resources on the net before I discovered Smoke Inn. These guys are the best. It is really a nice touch when I receive a hand written thank you note for each purchase. They process and ship fast too!
They carry the hard to find new releases and have exceptional private blends. Below are my purchases over the last 6 months and I look forward to seeing what they have coming up.
La Palina Goldie Laguito No.5
Illusione Rothchildes
Room 101 Big Delicious
Tatuaje Anarchy Apocalypse

Thanks to the staff at Smoke Inn.


Richard Feldman
06-06-2013

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