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I am very impressed, I just placed my first order and within 1 hr. it got processed, complete and shipped!! WOW!! It takes Cigars.com 2 days just to process your order.. Keep it up Smokeinn!!!
Victor Melendez
06-12-2020
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I have bought cigars online for 12 years. I\'ve made several orders from all the well-known online companies, and from some obscure ones. I\'ve come to the conclusion that Smoke Inn has the best quality cigars, the best customer service, and the best customer experience overall. It is obvious that this company\'s employees are totally committed to giving the best service and best product available. Smoke Inn is now my default cigar source.
William P
06-04-2020
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Great customer service!
They forgot to send one box of my order (never happened before) and they refunded me + gave me a gift certificate to make up for the savings I would have gotten due to a promotion. First class service and very quick reply. I have ordered here several times and never had any issues before. Will definitely order again!
Alessandro
05-26-2020
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Just had my latest order delivered, packaged excellently and was delighted with the bonus extras
James Farrow
05-06-2020
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I just received second order from Smokeinn and i will say the service is out standing with great shipping. After placing my order, my selection went on back order, they not only restocked quickly (Days), but upgraded my shipping to make sure I had my order within the original shipping window. It is nice to see a company that still thinks of the customer.
YOU GUYS ROCK!!!!
Mark Steinkamp
05-04-2020
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Ordered Rocky Patel Vintage Sampler and they were in perfect shape. The Vintage 1990 Robusto was incredible. Great job!
Ben Ingram
04-25-2020
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Abe just does it right! His focus on customer service separates him from the rest. Cigar knowledge is easy, but knowing your customer and delivering great service every time, that's very rare. His employees buy into his philosophy too, can't tell you how many times I've messed up my order and a simple call to AJ fixes it. Thank you and keep it going!
Quinton Thor Nation
04-19-2020
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First time buying from here and just received my order. I was very surprised that it only took a week to ship up to Canada. Everything looks great, just need some warmer weather so I can enjoy the smoke.
Thanks for your great service, price and selection.
Mike
Mike Thompson
03-16-2020
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The fastest deliver ever staff is badass will be ordering many more gars from them thks
Tim
03-07-2020
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I got to a point where my pallet became predictable. I joined to get some sticks I wouldn’t normally pick out myself. Bang for your buck this COM is 2nd to none. The big ticket sticks were awesome for a crazy low price. You get 1 per pack. I found 1 great surprise per pack too. The rest I def wouldn’t have tried cause I don’t like those brands. They’re the top shelf for those brands so it was still fun to try. This is all purely subjective. After a couple months I’m ready to cancel. Mission accomplished and when I’m ready to be surprised again I’ll rejoin.
Rooster
02-25-2020
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