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Customer Testimonials

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Hi! Thank you for the hand written note: not common in today's business world! I have a small business and appreciate that you appreciate customers and take extra time on "small" things! I will be ordering from you in the future! My order arrived soon, safe and sound!
Best to you and your staff.


Kim
(Pigeon Forge, TN)


I contacted Smokeinn regarding an order I placed. The order was incomplete when it arrived. Smokeinn did not make excuses, apologized, and promptly completed the order. The completed order, to my delight, arrived in two business days. I like that level of professionalism, good job

Vincent
(New York)


Easy so far and a great sampler! I hope that the shipping time and packaging is as good as my experience thus far!

Update: Packaged great and shipped promptly. Arriving for Virginia delivery in two days! Great service!


Branton A
(Manassas, VA)


I received my order from Smoke Inn in just a couple of days, The cigars were packed securely and arrived in great condition. I will let them "rest" in my humidor for a few days before smoking them. I can hardly wait, as they look and smell delicious.

Rudy N
(Tampa, FL)


All I have to say that this is a great place to buy from. I shop at the Margate location. I only get to Florida about 3 times a year but the guys know me and say that Illinois is in the house when I stop in. Always purchase a selection each time and their recommendations have never been off when I ask.

Barry J Jacobson
(Fairport, NY)


UNBELIEVABLE!
I ordered a box of my favorite cigars. Next day I get a call from smokeinn saying they don't have the size (robusto) but gave me the option to upsize at no cost to me so they could get my order shipped out to me asap. There were several options and I went with figurado. No questions asked I have them 2 days later. UNBEATABLE CUSTOMER SERVICE!!!!


Jonathan L
(Pasco, WA)


I had a great experience! They were extremely fast with shipping. I have never received a order of cigars so fast! Great quality sticks and in wonderful condition. Will be using them alot in future. I would love to visit their store if possible on my next vacation down there.

Spearhesd3ad
(Las Vegas, NV)


Best prices, best customer service, best quality and speedy shipping.
What more could you want?
I would have easily payed more than double at the brick and mortar here in town.


J. Laden
(Atlanta, GA)


Thought that I should get back with info on my second order. Delivered after only eight days after whey where sent over the Atlantic. Will definetly return for another order in the future!

Henrik Viberg Forsgren
(Västerbotten, Sweden)


Great selection and service. A personal hand-written note included in my order was a nice touch. Cigars arrived in a nice Humidified pack, in great shape and protected well in transport.

Keep up the great work!


Heath
(Cincinnati, OH)


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