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Customer Testimonials

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Always, always, always excellent service from Smoke Inn, orders are always sent out usually same day, well packaged and if you have any problems, let them know and Abe will put it right, customer service must be their muddle name, the best there is.


Excellent experience from the first phone call to find out about specific item to when I received my delivery only about a day or 2 later. Packaging was well done with humi bag and a nice personalized note. I really enjoyed the option to buy a custom 5-pack too, which Ive never had with other retailers in South Fla. I will definitely be back!

Mike P

11 days from ordering to receiving the order in the UK..every cigar in great condition, best company I have dealt with online

Martin Evans

I must say the Customer Service here is by far the best there is. Everyone who i have ever talked to at the store is incredibly knowledgeable. Shipping is always spot on fast and packaging so minimal or zero damage to contents. Many places can use Smoke Inns customer service as a model to strive for.

Jeffrey E Douglas

Recently received my 1st order, Pardon Natural Churchill’s. Definitely making my monthly order of sticks from here. Shipped on time and the personal note enclosed really set it off.
Phil Peters
Clarksville Tennessee

Phil peters

The Cigar of the month club is fantastic! I've been exposed to some great selections that I would have not tried in the past. Great way to explore new sticks at a bargain price.

Darryl Bills

Joined the COTM with smokeinn received my second package and I must say it’s exciting receiving these packages, because it’s always a surprise , not only that, the cigars are definitely premium. Love trying new sticks, I will definitely continue my subscription, can’t to see what next month brings.

Edgar Garcia

This is one of the best websites I've found for getting your hands on good cigars at a great price. Value is top notch, customer service is off the charts, and the Cigar of the Month Club is the best in the business.


The best cigar buying experience I've had, I will continue to be a customer and always goto first and foremost. There is great communication for anything involving your order. A very awesome cigar of the month membership as well. I hope to visit the actual retail location one day.

Shannon Bertrand

I didn't know what to say at first. I was just thrilled.
"Great service, Awesome experience"

But I got it now.

I strayed from my usual online retailor (don't tell them)


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