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Customer Testimonials

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Lovin' the diversity and great selection! The Smoke Inn has just found some new fans here in the Big Apple!! Knowledgeable and friendly staff. Much appreciated service and quick shipping! These guys are going to be hard to beat!

Henry America
(L.I., NY)


These guys are fantastic!!!! Great deals, inventory always in stock, amazingly quick delivery, and free swag at times with the orders. A+++++ to the boys getting it done down in FLA


Steven
(Pittsburgh, PA)


I signed up to get notified when LP Pigs were back in stock. I've been trying to get my hands on some for like a year!!. I actually received a notice and had time to order them. They came in today with a hand written note from Brandon, the store manager with an extra goody too! I NEVER ever ever fill out testimonials but I had to share the experience because it was so positive. Thank you so much!

Order without fear! These guys will treat you right!


Andrew
(Lisle, IL)


What great customer service. I ordered a box of cigars online and received them very quickly. I was also surprised to find a hand written "thank you" letter with my order. I have been purchasing cigars online for many years (Due to my lack of time) and never received a thank you letter. You clearly deserve all my business and you will be getting it. I plan on stopping in to have a smoke as soon as I get some free time.

Thanks again,

Jeremy


Jeremy
(Palm city, FL)


The personal notes with each order are simply amazing. That is way above and beyond standard customer service, and I am always humbled when I see the folded note with my name on it in the box.

I just ordered two sets of a sampler after ordering one a few weeks earlier; I meant to say in my note, "It was such a good deal, I had to order it again!" I will continue ordering from Smoke Inn, and hope to visit the store(s) in Florida for an in-person visit sometime soon.

Great service all around, great prices - thanks for all you do!


David Cline
(Frederick, Maryland)


I will highly recommend you guys to everyone I know who purchases cigars online. You guys really go the extra mile to ensure your customers are happy. I've received a personilized letter with every order so far and I would just like to say thanks.

Wayne Mangrum
(Cleburne, Tx)


THESE GUYS COULD WRITE A BOOK ON MARKETING AND CUSTOMER SERVICE. OF COURSE SOME OF US MIGHT TRY TO SMOKE IT! GREAT JOB GUYS, KEEP IT UP!

WILLIE
(SAVANNAH, GA)


Fast shipping and very friendly service. When I got the package everything was packaged with the highest quality, plus a nice double guillotine cutter and even a 'handwritten note". Outstandng all the way. Highly recommended.

Brian
(Brooklyn, N.Y.)


A hand written note, a free cutter, and quick delivery of my well protected smokes. You guys are the best.

jk moniz
(Jacksonville, Arkansas)


What a great company. I ordered one of the SI Super 12 deal and got some great cigars. They made a mistake in mixing up the Montecritso's so I contacted them just to let them know(. thought it was maybe a glitch or something) They told me to keep the wrong cigars they sent me and sent me the right ones free of charge. Could you find better service? I think not!

THANKS!!


Mike
(Louisville,KY)


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