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Hey everyone, I just wanted to take some time out of my day to give a big thank you to Smoke Inn! Never in my liffe have I been treated so well with a company. I received my order and discovered a problem with one of the cigars I ordered. I decided to give Smoke Inn a call and they were more then willing to replace the cigar! They are alway quick and prompt about assisting my every need! Thanks Smoke Inn. I am a customer for life!!!!

Derek Straus
09-13-2012

Hey guys, I just wanted to take a second to say how impressed I am with your dedication to customer service. I just received my order today and what was the first thing I saw when I opened the box? A hand written note from John saying how much he appreciated my business. I just have to say that little touches like this truly have an impact in today's world, where the most you'll get from ordering online is a simple packing slip in the box. Aside from that, the packaging was perfectly done and all the cigars were in great condition. You can bet the next time I go to order cigars online, it'll be from Smoke Inn! Keep it up Abe, John, and company! Sincerely, Jordan Stoner

Jordan Stoner
09-07-2012

I'll keep it simple- great cigar selection with great people who care about the customer as much as their cigars. I would fly to Florida just to see these people as much as to see my friends living there.
Now, if I can just persuade them to start carrying boxes of the LFD Double-Press, I would never shop anywhere else- period (and I have a great cigar store here where I live, so that's really saying something).
You people are great! -Rob B. in San Diego


Rob B.
08-16-2012

I just got my hidden treasure sampler in the mail and I was just expecting some cigars, but I was very happy to see a Smokeinn cutter and more important was the hand written note. You guys just got another customer for life. Thank You

sharaz
08-14-2012

We had a cigar dinner with packs of 5 cigars chosen for us by Abe and it was a monster success. The guys LOVED all the choices (especially the Anarchy) and now want to do this every month.

Abe and his staff at Smoke Inn made this party what it was - the fantastic packaging, the great selection of cigars, the speedy shipping... the list goes on.

You just gained 10 new customers and me as your newest fan. Many thanks again. We'll be back.

Gwen


Gwen Roesel
07-22-2012

Just a quick note of thanks for my recent order. I appreciate so much the care that was taken in packing my order, and including the humidipacks within each ziplock of my 5-count cigars. And thank you for the cigar cutter as well--I can use another and was so pleased to receive the one included with my order. It is easy to tell when you're doing business with a company that cares about what they're doing. I look forward to placing another order in the future. Sincerely, David B

David B
07-18-2012

Everything about Smokeinn is great. I am a new customer and well, lets just say I'm having great experiences with this company and their customer service. Not only are their cigars are competitively priced but their weekly deals are a great way to try new cigars! I personally like how a thank you note by hand is mailed out each time I receive an order. These guys are legit and amazing and will surely make anyone's experience very pleasurable. Thank you smokeinn and staff!

John Park
06-18-2012

I am very impressed with Smoke Inn. Always very helpful and informative. I was really impressed with the hand written "Thank You" note in the box when I order. I recently ordered the Little Monsters and was very happy that I received it before Fathers Day. Always very fast and efficient. Keep up the good work.

Jennifer Williams
06-15-2012

I bought a Groupon for Cigars from here. I had not idea what I was getting into only new that my husband liked the brand from Groupon. I received them quickly and in a bag with the little humidity pouchy thingy LOL. Anyway, it came with a personalize handwritten thank you. Very classy. My husband loved them and now he orders from here. I will also recommend this site to his cigar smoking friends. Also looking to getting a good humidor.

Alice
06-14-2012

I have been wanting to try the La Palina El Diario KB since it was announced. Hard to find little suckers!!! Smoke Inn not only had them in the 4-pack, but got them to me right away with a cutter and a really nice hat! You guys really know how to snag a repeat customer!! Great job!! I'll be back!! Thanks.

Neil Merritt
06-11-2012

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