Customer Testimonials

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THESE GUYS COULD WRITE A BOOK ON MARKETING AND CUSTOMER SERVICE. OF COURSE SOME OF US MIGHT TRY TO SMOKE IT! GREAT JOB GUYS, KEEP IT UP!

WILLIE
(SAVANNAH, GA)


Added May 4, 2012

Fast shipping and very friendly service. When I got the package everything was packaged with the highest quality, plus a nice double guillotine cutter and even a 'handwritten note". Outstandng all the way. Highly recommended.

Brian
(Brooklyn, N.Y.)


Added May 3, 2012

A hand written note, a free cutter, and quick delivery of my well protected smokes. You guys are the best.

jk moniz
(Jacksonville, Arkansas)


Added Apr 28, 2012

What a great company. I ordered one of the SI Super 12 deal and got some great cigars. They made a mistake in mixing up the Montecritso's so I contacted them just to let them know(. thought it was maybe a glitch or something) They told me to keep the wrong cigars they sent me and sent me the right ones free of charge. Could you find better service? I think not!

THANKS!!


Mike
(Louisville,KY)


Added Apr 22, 2012

My father passed away in February and had a love for fine cigars. I contacted Isy at Smoke Inn and asked for his input on something smooth that a group of cigar rookies might be able to smoke as we shared stories of my father. Not only did he get me a quality cigar at a great price but also designed a custom memorial band with my father's picture and birth/death years. This is my second order from Smoke Inn and it certainly will not be my last. I truly don't plan to buy a cigar at liquor store again! I will use Smoke Inn over and over again as well as promote to all my friends! Thank you guys so much!

Bryan


Bryan Worden
(McMinnville, Oregon)


Added Apr 19, 2012

I would like to give a huge thank you to Smoke Inn, especially for their superb customer service. They called to make sure that they were shipping my order to the right address, which no other cigar site has done to me before. I also want to thank them for their "Super 12 Packs," which allowed me to get a great assortment of cigars for less than half the retail price. The handwritten note and free hat were also a nice touch. I will definitely turn to Smoke Inn the next time I want to order cigars!

Sam Benson
(Shippensburg, PA)


Added Apr 11, 2012

Ordered an accessory kit from the smoke inn. Not only did I receive my kit, but I received a free hat, and better yet, a hand written letter. Hand written letter? Excellent customer service. Customer for life now and a top recommendation. Thank you very much Abe, and staff at the smoke inn.

Jared
(Rochester NY)


Added Apr 5, 2012

I would like to take a moment to say thanks for my image of the true essence of "The Man Cave" I enjoy the San Christobal brand of cigars and Smoke Inn has a nice selection of such. The atmosphere is of peace and serentiy. The lounge is comfortable and after a long day, I know I can head over and kick back with good reading and a variety of fantastic choice cigars.
They absolutley welcome women, as I, and I enjoy the exchange of words with an intelligent women, but sometimes its nice to hang with the fellas and enjoy real men discussions fishing, building, investing etc...
Thank you for the location and the idea of the perfect Man Cave.


Greg
(West Palm Beach, Florida)


Added Apr 5, 2012

I normally don't write to a company unless they've pissed me off somehow. I have to tell you that I am EXTREMELY impressed with the level of customer service you fine people have demonstrated with my previous order. Your hand-written thank you note was the first I ever received from any company (and I order a sh*tload of stuff on the internet). The order arrived in perfect shape, and the hat was an unexpected surprise. Even the wife was impressed, and she usually bitches when I order stuff. Thanks again, and I wish you well in your fine business. You have a new customer for life. Brian. Oh, and feel free to add this to your list of testimonials, but please remove my last name.

Brian
(Chicago, IL)


Added Apr 1, 2012

found you guys from brian glenns website, this is my second order on your site. the first order was packed and shipped with great care. the free hat and the hand written note are great touches... this order is in response to emails you guys sent... you guys rock!!

Dave Azar
(Brooklyn, NY)


Added Mar 20, 2012

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