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just placed my first order with smoke inn yesterday and i didnt catch the person who helped me over the phone but he had great customer service and i got the smokes i wanted, will not be my last order, thanks again

Jesus Castillo
(Rialto, Ca)

WOW. I have bought from lots of places on and off the net over the last 25 years of cigar smoking and this place is the best. I found it via cigarobsession.com and ordered some of the SI 10s. Order came 2 days before I explected it. Exactly what I ordered plus a beautiful hat and a hand written thank you note from the G.M.. Besides all that the cigars I got were less then 1/2 the price per stick then any of my usual three online cigar stores and packaged in nice heavy bags with Humidipaks in each one!!! Thanks SI!

(Portland, Oregon)

Just wanted to say thank you for the great cigars at a great price. The free ball cap, cutter and personal letter was a great touch! You guys are First CLASS! Jeff Baker Cigar Lover

Jeff Baker
(Troutville, VA)

Received the cigar obession sampler today! thank you for the hat and FAST delivery! Together this is a great deal! cigar obsession and smoke inn for such a great way to sample the best!

(Richmond Tx)

Just recieved my shipment I puchased a few days ago. I ordered the super 10 deal going on right now, prices are great. ( like 2 bucks a stick ) I am very happy with my purchase and will be purchasing from this site again. I also loved that the cigars come in a sealed humidified bag and with a hand written note thanking me for my purchase. I also recieved a hat from the company for free. This company does a great job of making their customers feel like they belong and really appreciate your buisness.

(North Carolina)

Brandon E at SI just made a simple standard cigar order into an exceptional experience. I was blown away with the quality of the cigars (no damage or indication of poor storage), the packaging the cigars came in, the personalized note, and the free gift. Excellent customer service like this does not come around very often, in any industry. Also, my internet order initially went through with an item that I did not want, and when I called to have it changed, I was greeted kindly by Michael who had a great personality. Thank you guys.

Ron C
(Lafayette Indiana)

I just received my first order from Smoke Inn. I am very happy, great prices, great packaging and a free cap with the order.  Handwritten note was a nice touch too. I believe I will be a regular customer.  Thanks, keep it up.

(Albertville, Al)

hey guys!!!!! Received a 5 pack of El Hijo in the mail today with a note attached regarding the my father humidor I had ordered in December. I appreciate the gesture and the excellent customer service. I look forward to doing future business with your fine establishment. Sincerely, Louis Stone

Louis Stone
(Texarkana, AR)

Just received an order of the "Cuban Coffee" pipe tobacco and was pleasantly surprised, not only with the quality of the product, but also with the customer service. A hat and handwritten note included in the order, while a small gesture, means a great deal given the comparative lack of such service when dealing with other companies. I have positively reviewed your company on my YouTube channel (primarily dealing with the pipe community) and am in the process of adding you to the tobaccoreviews.com website, a pipe tobacco reviewing service. Thanks again.

Jeff Brown

First time internet buyer with SI and I was very, very pleased. Excellent customer service, cigars were packacked very well, very fresh and they threw in a free gift, awesome. It is hard to find this kind of customer service these days. Truly a pleasure doing business with you and thanks to all involved for a great transaction. Keep up the great work, hope to do business again soon. Brian

Brian Gay
(Delta Junction, Alaska)

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