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I live in Chicago, which gives me the ability to shop at what I strongly believe is one of the best Tobacconist in the Midwest. Recently however, I was shopping for a specific stick, and, the store in Chicago did have it in stock. I cannot express how fortunate I feel to have called the Smoke Inn and had the opportunity to speak with the operations manager Michael Walstrom. What a great experience! Michael was extremely courteous and helpful. The cigars I purchased arrived as scheduled, in excellent condition, with a personal “thank you for your business note” from Michael enclosed and a hat too! This is the beginning of a beautiful relationship! Thanks again for all your help Michael!

Gregg T

I just wanted to let you guys know that I received my cigars and each 5 pack was inside a nice ziploc with a water pillow. That's pretty cool. The better part - You guys threw in a free JDN hat and hand-written note from the Ops Manager. THAT, my friends, is how you do business. I will certainly tell my fellow cigar buds to give Smoke Inn a serious look-see for their next cigar purchase. I know I'll be back. Again, well done and thank you VERY much for the great service!!!

Jason Wenzel

Just wanted to express my sincere thanks for the handwritten, personal note sent with my last order. No one writes anymore, and to actually use pen and paper, well I am truly impressed. It was a nice touch. The Smokeinn hat was a surprise as well. Thank you, I wear it proudly. As for the order, it was just as I expected. The correct items, at a fair price, delivered on time and in great condition. It was more than a pleasure doing business with you, it was an honor. Thanks repeatedly, Ben

Benjamin Paratore
(Thomasville, GA)

just placed my first order with smoke inn yesterday and i didnt catch the person who helped me over the phone but he had great customer service and i got the smokes i wanted, will not be my last order, thanks again

Jesus Castillo
(Rialto, Ca)

WOW. I have bought from lots of places on and off the net over the last 25 years of cigar smoking and this place is the best. I found it via cigarobsession.com and ordered some of the SI 10s. Order came 2 days before I explected it. Exactly what I ordered plus a beautiful hat and a hand written thank you note from the G.M.. Besides all that the cigars I got were less then 1/2 the price per stick then any of my usual three online cigar stores and packaged in nice heavy bags with Humidipaks in each one!!! Thanks SI!

(Portland, Oregon)

Just wanted to say thank you for the great cigars at a great price. The free ball cap, cutter and personal letter was a great touch! You guys are First CLASS! Jeff Baker Cigar Lover

Jeff Baker
(Troutville, VA)

Received the cigar obession sampler today! thank you for the hat and FAST delivery! Together this is a great deal! cigar obsession and smoke inn for such a great way to sample the best!

(Richmond Tx)

Just recieved my shipment I puchased a few days ago. I ordered the super 10 deal going on right now, prices are great. ( like 2 bucks a stick ) I am very happy with my purchase and will be purchasing from this site again. I also loved that the cigars come in a sealed humidified bag and with a hand written note thanking me for my purchase. I also recieved a hat from the company for free. This company does a great job of making their customers feel like they belong and really appreciate your buisness.

(North Carolina)

Brandon E at SI just made a simple standard cigar order into an exceptional experience. I was blown away with the quality of the cigars (no damage or indication of poor storage), the packaging the cigars came in, the personalized note, and the free gift. Excellent customer service like this does not come around very often, in any industry. Also, my internet order initially went through with an item that I did not want, and when I called to have it changed, I was greeted kindly by Michael who had a great personality. Thank you guys.

Ron C
(Lafayette Indiana)

I just received my first order from Smoke Inn. I am very happy, great prices, great packaging and a free cap with the order.  Handwritten note was a nice touch too. I believe I will be a regular customer.  Thanks, keep it up.

(Albertville, Al)

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