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What a great company. I ordered one of the SI Super 12 deal and got some great cigars. They made a mistake in mixing up the Montecritso's so I contacted them just to let them know(. thought it was maybe a glitch or something) They told me to keep the wrong cigars they sent me and sent me the right ones free of charge. Could you find better service? I think not!



My father passed away in February and had a love for fine cigars. I contacted Isy at Smoke Inn and asked for his input on something smooth that a group of cigar rookies might be able to smoke as we shared stories of my father. Not only did he get me a quality cigar at a great price but also designed a custom memorial band with my father's picture and birth/death years. This is my second order from Smoke Inn and it certainly will not be my last. I truly don't plan to buy a cigar at liquor store again! I will use Smoke Inn over and over again as well as promote to all my friends! Thank you guys so much!


Bryan Worden
(McMinnville, Oregon)

I would like to give a huge thank you to Smoke Inn, especially for their superb customer service. They called to make sure that they were shipping my order to the right address, which no other cigar site has done to me before. I also want to thank them for their "Super 12 Packs," which allowed me to get a great assortment of cigars for less than half the retail price. The handwritten note and free hat were also a nice touch. I will definitely turn to Smoke Inn the next time I want to order cigars!

Sam Benson
(Shippensburg, PA)

Ordered an accessory kit from the smoke inn. Not only did I receive my kit, but I received a free hat, and better yet, a hand written letter. Hand written letter? Excellent customer service. Customer for life now and a top recommendation. Thank you very much Abe, and staff at the smoke inn.

(Rochester NY)

I would like to take a moment to say thanks for my image of the true essence of "The Man Cave" I enjoy the San Christobal brand of cigars and Smoke Inn has a nice selection of such. The atmosphere is of peace and serentiy. The lounge is comfortable and after a long day, I know I can head over and kick back with good reading and a variety of fantastic choice cigars.
They absolutley welcome women, as I, and I enjoy the exchange of words with an intelligent women, but sometimes its nice to hang with the fellas and enjoy real men discussions fishing, building, investing etc...
Thank you for the location and the idea of the perfect Man Cave.

(West Palm Beach, Florida)

I normally don't write to a company unless they've pissed me off somehow. I have to tell you that I am EXTREMELY impressed with the level of customer service you fine people have demonstrated with my previous order. Your hand-written thank you note was the first I ever received from any company (and I order a sh*tload of stuff on the internet). The order arrived in perfect shape, and the hat was an unexpected surprise. Even the wife was impressed, and she usually bitches when I order stuff. Thanks again, and I wish you well in your fine business. You have a new customer for life. Brian. Oh, and feel free to add this to your list of testimonials, but please remove my last name.

(Chicago, IL)

found you guys from brian glenns website, this is my second order on your site. the first order was packed and shipped with great care. the free hat and the hand written note are great touches... this order is in response to emails you guys sent... you guys rock!!

Dave Azar
(Brooklyn, NY)

Hello - Received the box of Epernay cigars I ordered Friday - Just wanted to say thanks for the great service - & thanks for the matches & cap, I really appreciate it. Thanks, Steve Gordon

Steve Gordon
(Shreveport, LA)

I just want to give a personal "HUGE" Thank You to Abe and Smoke Inn... I was at a Drew Estate Smoke Inn event in WPB 3 years ago and the promotion was; if you buy two boxes you get one free, plus you get a ticket for a raffle to take the Drew Estates Safari, in Esteli, Nicaragua... Needless to say to my amazement I won!!! However at the time that I won was when there was a massive outbreak of swine flu and it was highly recommended that I did not go at that time. Then the following two years there were political issues within Nicaragua and once again advised either the safari's were canceled, or it was not a safe time to go. I contacted Abe after three years, and he remembered me, as well as remembered that I won the raffle. He made a phone call to John Brooks @ Drew Estates, and true to Jonathon Drew's word... I was booked on the next safari out which was March 11-14th 2012... I have to say it was a trip of a lifetime... I was lucky enough to win, and because of the "word" & the "honor" of Abe and Jonathon Drew I was able to attend the safari with the best group of guys that you could ever wish to be on the Cigar Safari with... The "BOTL.ORG" group... Jonathon's hospitality, quality of service, attention to detail, and education far exceeded my expectations. I was taken on a tour personally by Don Pepin to his "My Father" factory, Joya de Nicaragua Cigars factory, Drew Estates factory, and a multi cigar wrapper smoke session with Jose Blanco. The food, cigars, entertainment, service, attention to detail, education and friends I gained are priceless. I was treated like an honored guest and was even allowed to make my own blend @ Drew Estates in the end. Thank you once again Abe, Jonathon Drew, Nicholas Melillo, John Brooks, Jessie, Don Pepin, Pedro and Jose Blanco... I can't wait to go back to Esteli, as well as I look forward to all of your cigar events to come.

Thank You Sincerely,

Scott Calhoun

Scott Calhoun
(Fort Pierce, FL)

Thank you for the extras! Im still a beginner when it comes to smoking cigars. My father Jeff has been getting me to smoke an array of cigars ranging from Padron 64 family reserve to Drew estate lines. The extras you have sent the bands will only further add to my collection( tho rather small in comparision to my fathers two to three shoe boxes full). I love the taste of cigars and love the comradely of those who get together to share the love of them. Also I wanted to thank you for the hat. It will definately be used well. Thank you once again and I appreciate everything.

Ross Waterman
(Hagerstown, IN)

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