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Customer Testimonials

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I have been buying cigars by the the box from Bart since they first opened the stores. Their selection is amazing, service is always personal and attentive, and the quality above par. I have personally brought manybVIPs in tonsmoke, sample and buy, and have never been disappointed. The best stores in the country-the only place I will buy.

Bobby
06-27-2020

Just received my first order from Smoke inn Cigar Club, WOW!!
what a great experience. The quality of the cigars and the packaging is amazing!! By far the best Cigar Club I have experienced!! Keep it up Smoke inn !!!!


Victor Melendez
06-16-2020

I am very impressed, I just placed my first order and within 1 hr. it got processed, complete and shipped!! WOW!! It takes Cigars.com 2 days just to process your order.. Keep it up Smokeinn!!!

Victor Melendez
06-12-2020

I have bought cigars online for 12 years. I\'ve made several orders from all the well-known online companies, and from some obscure ones. I\'ve come to the conclusion that Smoke Inn has the best quality cigars, the best customer service, and the best customer experience overall. It is obvious that this company\'s employees are totally committed to giving the best service and best product available. Smoke Inn is now my default cigar source.

William P
06-04-2020

Great customer service!
They forgot to send one box of my order (never happened before) and they refunded me + gave me a gift certificate to make up for the savings I would have gotten due to a promotion. First class service and very quick reply. I have ordered here several times and never had any issues before. Will definitely order again!


Alessandro
05-26-2020

Just had my latest order delivered, packaged excellently and was delighted with the bonus extras

James Farrow
05-06-2020

I just received second order from Smokeinn and i will say the service is out standing with great shipping. After placing my order, my selection went on back order, they not only restocked quickly (Days), but upgraded my shipping to make sure I had my order within the original shipping window. It is nice to see a company that still thinks of the customer.

YOU GUYS ROCK!!!!


Mark Steinkamp
05-04-2020

Ordered Rocky Patel Vintage Sampler and they were in perfect shape. The Vintage 1990 Robusto was incredible. Great job!

Ben Ingram
04-25-2020

Abe just does it right! His focus on customer service separates him from the rest. Cigar knowledge is easy, but knowing your customer and delivering great service every time, that's very rare. His employees buy into his philosophy too, can't tell you how many times I've messed up my order and a simple call to AJ fixes it. Thank you and keep it going!

Quinton Thor Nation
04-19-2020

First time buying from here and just received my order. I was very surprised that it only took a week to ship up to Canada. Everything looks great, just need some warmer weather so I can enjoy the smoke.

Thanks for your great service, price and selection.

Mike


Mike Thompson
03-16-2020

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