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THANKS! Just received my first order from your establishment....a box of your LE joint venture with Pete Johnson...the Tatuaje Anarchy. Hats off to ya...you've got customer service down! The box showed up with extra goodies (hat and cutter) and a letter thanking me for the purchase. Look forward to buying more from you. Really look forward to trying the new sticks.

Dave Blanchat
(Bakersfield, CA)


I received my order from you today. Thank you very much for getting it to me so quickly and for the extra hats and cigar cutter. I really appreciate it. I'm going to hand the hats out to a couple of the guys from the cigar club we started here. Again, thank you. It is very much appreciated.

Morgan Wilson

Thank You So much! I received my order without any issues and wanted to take the time to really tell you how great it was! I received a really awesome Anarchy hat with my box and every precaution was taken to ensure freshness! i will be doing business with Smoke Inn for years to come.

Chad Hicks
(Kailua, HI)


I just want to let you know that I truly appreciate the hand written note accompanied by your hat in my first order with this establishment. I am so pleased with my experience that I will be a repeat customer and spread the word about this fine website. Again, thank you.

Charles Bonafede
(Rochester, NY)


I just received an order I placed last week, and I wanted to shoot you guys an email to say thanks. I ordered a box and a 5-pack of Tatuaje Anarchys. I received not only the cigars I ordered, but also a Smoke Inn hat and one of the Tatuaje Anarchy hats. That was so awesome of you guys, I want you to know I really do appreciate it. But the thing that got me the most, and the main reason I'm emailing you, is the hand-written note from Mr. Walstrom. It really means alot to me for someone to take the time in this ever-increasingly digital age to stop and jot down a handwritten note to express his gratitude for my purchase. For the past couple of years, I have only patronized two online cigar retailers, due mainly to some bad experiences with other companies. Honestly, I ordered from your site only because I am a pretty big Tatuaje fan, and this is the only place to get the Anarchy. That being said, I value customer service very highly, at times even more so than the prices. As of today, my list of online cigar retailers has grown to three. I came for the Anarchy's, but I am staying because of the small (but to me, very significant) gesture made by your general manager. Again, thank you. You can most definitely expect my repeat business.

Tony Ezzell
(Fort Polk, LA)


Hello, just recieved my first order from you and i am so pleased ! Not only did i get my cigars in perfect condition you decide to throw in a couple hats ! After this gesture you will definitely get more business from me.
Thanks so much Bill


William Barrett
(Appleton, NY)


I have been a cigar smoker for many years. As part of my job I traveled to many areas of the USA and I made it a habit to visit many cigar shops. Alot of these shops now do mail order. Smoke Inn is one of the very best. They sell at honest prices and treat you like you are standing in the shop making the purchase. You can't expect any more. Good honest people and prices. They have my business !!

Marty Wynne
(Upland, Ca)


I received my most recent Anarchy order and I want to say a big thank you for your generosity and promptness. This cigar is so good, probably my favorite Tat LE. Thanks again!

Matthew Kirstine
(Bakersfield, CA)


Just received my first order from you and I am impressed with the speed of handling and shipment. As a 38 year veteran of the US Postal Service I am also pleased to see that you use the USPS Priority Mail. I hope this is working out for you and your customers. I do not regularly order on line as I like to support my local smoke shop but they do not seem to stock what I like or they do not get a very large shipment and are usually out by the time I get there. I had heard so much about your "Anarchy" so I had to try it for myself. I must say I smoke a lot of Tatuaje products by Pete Johnson and I am impressed. What a great smoke!!! You have out done yourself. Thanks again for the great smokes and service. Regards.

Arthur Hixenbaugh
(San Antonio, TX)


To Whom It May Concern, Just wanted to drop a quick line to let you know that everyone involved with my order did a FANTASTIC job! I'm super pleased with the service that I received from the beginning of my order to the end. The young man that I spoke to when I placed it (sorry, can't remember his name) was knowledgeable, friendly and efficient. The cigars arrived in a timely manner and are absolutely gorgeous (Anarchy's, fu*#in a!). The personal note sent with them from Brandon was a really class touch and very much appreciated. The smokes I ordered are a gift for my best friends bachelor party and I'm sure he and the rest of the groomsmen will be happy as clams with them. Thanx again for your time and concern. Rest assured, I WILL be ordering from you again.

James Ibershoff
(Ann Arbor, MI)


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